The Financial Impact of Consumerization – Does BYOD make business sense?

enterprises-deploy-many-types-of-byod-programs-378x284One of the less understood aspects of Consumerization is its financial impact on the business. Is your BYOD program in the money?


Studies* show that an increasing number of organizations allow their employees to use personal devices to connect to corporate networks and data for work related activities – the so called Bring Your Own Device phenomenon. However, a recent study conducted by Forrester Reserach reveals that only a few companies measure the actual financial impact of this new IT model and that even fewer have a clear sense of whether Consumerization actually makes good business sense.

Read more of this post

Legal and technical BYOD pitfalls highlighted at RSA Conference

Companies that don’t protect themselves through policies place themselves at risk.

Post based on my interview* with Mikael Ricknas of Computerworld.

Allowing employees to bring their own devices to work is causing new challenges, including what happens when a device needs to be wiped or employees want to sell their smartphone or tablet.

Mobile security and BYOD (bring your own device) are main themes at the European edition of RSA’s security conference, which takes place this week in London.

Letting employees use their own smartphones or tablets for work represents a loss of control for IT departments. Also, if personal data isn’t handled correctly, the company may end up being sued, said Cesare Garlati, vice president of mobile security at Trend Micro and the moderator of a conference session called “The Dark Side of BYOD“.

Read more of this post

Smartphone Security Winners & Losers

Mobile Security Winners & LosersPost based on my interview with Jeanne Friedman, content manager for  RSA Conference.

In the mobile space the BYOD trend is becoming a minefield for IT administrators. Many companies have experienced a data breach as a result of an employee owned device accessing the corporate network. When the stakes are this high, corporate IT needs to know which platforms to allow and which to refuse.

Android is the most popular mobile platform in the world. It is also the most vulnerable to attack and in fact the most exploited. Contrary to common perception, Apple mobile devices are not immune to security flaws. And in fact less secure than Android if users “jail break” their devices – to escape Apple’s control.

Read more of this post

BYOD – Bring Your Own Device

Where employees once enquired about private medical cover and company cars, now they may ask to work on their own iPhone or Android. It’s a perk of the job that can boost productivity, but implement your BYOD policy incorrectly (or even pretend it’s not happening) and it could cost you dear, say our experts

Post based on my interview* with Richard Dunnett of Director Magazine

Read more of this post

Managing consumer technology in the enterprise

“Corporate IT needs to change mindset to better support the business “

Talking regularly* about the consumerization of IT can often make one sound like a broken record, but the economic, security and management challenges it throws up for enterprises are too important to ignore.

The problems boil down to a lack of control, which can be described in two key ways. IT departments of course are built on policies, planning and predictability, but the introduction of technology from the consumer sphere, even when purchased centrally by IT teams for use in the enterprise, creates its own problems. Read more of this post

BYOD Best Practices – Three pitfalls you can’t afford to ignore

In a previous post1I raised three pitfalls that your BYOD program cannot afford to ignore when allowing employees to use their personal devices for work:

– Remote deletion of personal data on an employee-owned device
– Tracking an individual’s location
– Monitoring an employee’s Internet access

Based on my involvement with various BYOD projects2 and my ongoing conversations with many industry experts, here is my recommendation for three best practices that will allow you to strike the delicate balance between employee privacy and corporate liability :

Read more of this post

How Secure is Your Smartphone? Android, iOS, BlackBerry and Windows Phone Under Attack

Post based on my interview* with David Gilbert of IBTimes UK

As the adoption of smartphones grows rapidly, one of the biggest challenges facing the manufacturers, developers and, ultimately, users is not the threat of losing your phone, but the threat of someone stealing the personal data stored on your mobile phone.

Senior Director of Consumerization at Trend Micro, Cesare Garlati spoke to the IBTimes UK about this serious issue and made it clear that no matter what type of phone you own, you are in danger. “Every single platform is exposed to this, no platform is immune. Some are safer than others, but none are immune.”

Read more of this post

The Dark Side of BYOD: Privacy, Personal Data Loss and Device Seizure

Many employees don’t understand the implications of using their personal devices for work. Many companies don’t understand that they are in fact liable for the consequences. This post covers the things you always wanted to know about BYOD but were too afraid to ask.

Good News: Your company offers a BYOD program. You can finally stop carrying that boring corporate phone and use your own shiny new iPhone for work. Even better, you can now check your corporate email from home while streaming YouTube videos on your Galaxy tablet. Your company picks up part of the bill and even provides enterprise-grade help desk support to help you with your gadgets. It looks like an offer you can’t refuse.

Bad News:  You joined your company’s BYOD program. One morning you wake up, reach for your iPad to check the email but it doesn’t turn on. Your iPad is dead. Totally bricked. After a quick family investigation you realize that the little one tried to guess your password to play Angry Birds before you would wake up. Too bad the security policy enforced by the corporate email account triggered your iPad self-destruction to prevent sensitive corporate data from unauthorized access. Angrier than those famous birds? Wait until you realize that the device itself can be brought back to life and your corporate data restored. But that your pictures, videos and songs are gone. Forever. Note: the case above is based on a true story, my son’s name is Luca.
Read more of this post

Trend Micro Consumerization Report 2011

An increasing number of organizations take a strategic approach to Consumerization by providing IT support for personal devices and by deploying new IT tools to secure and manage them.


This online survey was conducted in June 2011 in the U.S., Germany and Japan among IT personnel responsible for endpoint operational management and/or messaging and collaboration operations. Respondents needed to be part of an organization with at least 500 employees worldwide. A total of 600 surveys were collected equally distributed across countries and industry verticals.

Consumerization reaches the tipping point

Data shows that the majority of companies surveyed already allow employees to use their personal devices for work-related activities. On an aggregate, 56% of the

Read more of this post

Consumerization Talks with Ken Dulaney, VP Gartner Research

“This is the fashion business, not the PC business … most of our clients today say if they were to have an auditor come in and audit them across all the technologies in use, that they would fail.”


The consumerization of IT will be the single most influential technology trend of this decade, says Gartner, and companies are already well aware of it as the wrestle with the growing influence of smartphones, tablets, social media, and on and on. And while this growth does bring risks, too many companies make the mistake of trying to stop all together the influx of consumer IT. What potential benefits can the consumerization of IT yield for your organization? Why is a strategic approach an imperative for attaining those benefits? And what risks will you have to contend with? Below is an excerpt of my recent conversation with Ken Dulaney, Vice President and distinguished analyst in Gartner Research. Ken answers these questions, and more importantly, reveals the solutions and best practices  to turn consumerization into a competitive advantage.

Read more of this post